Your privacy is important to us. It is LUBVAP’s policy to respect your privacy regarding any information we may collect on the website lubvap.com.br and other sites we own and operate.

We only request personal information when truly necessary to provide you with a service or product. We do so by fair and lawful means, with your knowledge and consent. We also explain why we are collecting the data and how it will be used.
The data collected by LUBVAP is adequate, relevant, and limited to what is necessary for the purposes for which it is processed, in accordance with Article 52 – VIII of the LGPD (Brazilian General Data Protection Law).
We retain collected information only for as long as necessary to deliver the requested service or product. When we store data, we protect it using commercially acceptable means to prevent loss, theft, and unauthorized access, disclosure, copying, use, or modification.

Before using the services offered through customer support or the website, please note that some services or products may only be provided upon prior payment, and all your personal data will be protected in accordance with the General Data Protection Law (LGPD).

We do not publicly share personally identifiable information or disclose it to third parties, except when required by law. Our site may contain links to external websites not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.
You are free to refuse our request for personal information, understanding that we may be unable to provide some of the desired services or products in such cases.

Providing personal data on the LUBVAP website and accepting optional cookies is not a requirement for browsing, as they are voluntary. All collected user data is transmitted securely over the internet using encryption, and LUBVAP is committed to using the best protection systems available in internet technology.

LUBVAP makes every effort to maintain the integrity and confidentiality of the information you provide.

Access to collected personal data is restricted to authorized employees and personnel. Employees and/or authorized individuals who misuse this information, violating this Privacy Policy, will be subject to penalties, without excluding other applicable legal measures.

Continued use of our site will be considered acceptance of our privacy practices. If you have any questions about how we handle user data and personal information, please contact us through the "Contact" section available on the website.

 

Cookie Policy

What are cookies?
As is common practice on most professional websites, this site uses cookies, which are small files downloaded to your computer, to enhance your experience. This page explains what information they collect, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, though doing so may downgrade or "break" certain elements of the site’s functionality.

How do we use cookies?
We use cookies for various reasons, detailed below. Unfortunately, in most cases, there are no standard industry options for disabling cookies without completely disabling the functionality and features they add to this site. If you are unsure whether you need them, we recommend keeping all cookies enabled, especially if they are used to provide a service you rely on.

Disabling cookies
You can prevent cookies from being set by adjusting your browser settings (see your browser’s Help section for instructions). Be aware that disabling cookies will affect the functionality of this and many other websites you visit. It may also disable certain features and functions of this site. Therefore, we recommend not disabling cookies.

Cookies We Set

Third-party cookies
In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter on this site.
For more information on Google Analytics cookies, please refer to the official Google Analytics page.

Third-party analytics are used to track and measure site usage so we can continue producing engaging content. These cookies may track metrics such as time spent on the site or pages visited, helping us understand how to improve the site for you.

Periodically, we test new features and make subtle changes to how the site is presented. While we are testing new features, cookies may be used to ensure you receive a consistent experience while we analyze which optimizations users appreciate most.

Since we sell products, it is important to understand statistics about how many visitors actually make purchases. These cookies track this data, allowing us to make accurate business predictions, analyze advertising costs, and ensure the best possible pricing.

Account-related cookies
If you create an account with us, we will use cookies to manage the registration process and general administration. These cookies are usually deleted when you log out, but in some cases, they may remain to remember your site preferences.

Survey-related cookies
Occasionally, we offer surveys and questionnaires to provide interesting insights, useful tools, or to better understand our user base. These surveys may use cookies to remember who has already participated or to provide accurate results after page changes.

Form-related cookies
When you submit data through a form (e.g., contact pages or comment forms), cookies may be set to remember your user details for future correspondence.

Site preference cookies
To provide a great experience, we offer functionality to set your preferences for how the site operates. To remember your preferences, we need to set cookies so this information can be retrieved whenever you interact with a page affected by your settings.

 

User Agreement

By using this site, you agree to make proper use of the content and information provided by LUBVAP, including but not limited to:

A) Not engaging in illegal activities or actions contrary to good faith and public order;
B) Not disseminating racist, xenophobic, gambling-related, illegal pornography, terrorism-related, or human rights-violating content;
C) Not causing damage to physical (hardware) or logical (software) systems of suppliers or third parties, including introducing or spreading computer viruses or any other harmful systems.

 

Further Information

We hope this policy is clear. As mentioned earlier, if you are unsure whether you need cookies, it is generally safer to leave them enabled, especially if they are used for features you rely on.

This site uses Google Analytics, one of the most widespread and trusted web analytics solutions, to help us understand how you use the site and how we can improve your experience. These cookies may track metrics such as time spent on the site and pages visited, allowing us to continue producing engaging content.

This policy is effective from January 2025.